Privacy Policy

Last Updated: [1st Jan.26]

At CareForCouples.com, your privacy is extremely important to us — especially given the sensitive nature of health and sexual wellness products. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

A. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Details (processed securely via third-party payment gateways)
  • Order History

B. Health-Related Information (If Provided)

If you voluntarily share health information during consultation or purchase, we treat it as sensitive personal data and apply additional safeguards.


C. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Respond to inquiries
  • Send order updates and transactional emails
  • Improve website performance and user experience
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

We do not sell your personal data to third parties.


3. Payment Security

All payments are processed through secure, PCI-DSS compliant payment gateways.

CareForCouples.com does not store your full credit/debit card details on our servers.


4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality
  • Analyze traffic
  • Improve marketing performance

You can disable cookies through your browser settings, but some features may not function properly.


5. Data Sharing

We may share your information with:

  • Shipping & logistics partners (for delivery)
  • Payment processors
  • IT and hosting service providers
  • Legal authorities (if required by law)

All third parties are obligated to protect your data.


6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

After that, data is securely deleted or anonymized.


7. Your Rights (Under Applicable Law)

Depending on applicable laws (including India’s DPDP Act, 2023), you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent (where applicable)
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at: support@careforcouples.com


8. Data Security

We implement appropriate technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

However, no method of online transmission is 100% secure.


9. Children’s Privacy

Our website and products are intended for individuals 18 years and older.

We do not knowingly collect personal information from minors.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.


11. International Data Transfers

If you access our website from outside India, your data may be transferred to and processed in India or other countries where our service providers operate.


12. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated “Last Updated” date.


13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact: